“Cock up – not conspiracy” By Andrew on 11th August 2020 — 1 min read A friend once used this phrase to describe some particular work muddle I was dealing with. I was being paranoid about folks trying to mess with me. It looked deliberate. In my mind, they were scheming – and I was their intended victim. > “Don’t worry so much. It’s a cock-up – not a conspiracy!”... More
Design Thinking Mindsets By Andrew on 6th March 2020 — 3 mins read (What are they? Can they help unlock new ways of working?) Popularised by IDEO, Design Thinking is a toolset, a process, a methodology and a way of approaching design that prioritises empathy, co-design and experimentation. It’s a distillation of the most learnable and teachable aspects of their design practice. The promise is this: Think like... More
How to survive as an introverted UX designer By Andrew on 6th March 2020 — 1 min read Ahhhh extraverts! They dole out their views without invitation or evidence. They like their take on things so much they forget to check whether it’s relevant to the room they are in. They show up ill-prepared, EVERY TIME. Winging it. Making stuff up as they go. “Talking talking talking…” I find myself thinking, “But…! You’re... More
It’s ok to be an introverted UX designer By Andrew on 10th September 2016 — 5 mins read Over the holidays, I read a wonderful book called Quiet, by Susan Cain. She’s the powerhouse behind an entire quiet revolution – she’s got a TED talk, a podcast and a bunch of other stuff moving all around a powerful central concept: that there is an urgent need to do more to address the balance... More
